Across
- 2. What technology connects up to 8 devices in a 10-meter area through low-power, radio-based communication?
- 4. One of the IT infrastructure components?
- 5. What are the small pieces of software designed to repair vulnerabilities or flaws in a program or system called?
- 6. What is the ability of the system to expand to serve a large number of users without breaking down?
- 9. What term describes the process of collecting user interaction data from web servers?
- 12. What is the combination of hardware and software used to prevent unauthorized access to private networks called?
- 14. What data can be accessed but not altered?
- 15. One of the open source software(OSS)?
Down
- 1. What term encompasses password systems, tokens, smart cards, biometric authentication, and two-factor authentication?
- 3. What device is responsible for converting digital signals into analog form and vice versa?
- 7. What is often referred to as the world's largest and most extensive network?
- 8. What system is designed to capture and integrate customer data from various parts of an organization?
- 10. What term describes the integration of social networking technologies into customer relationship management?
- 11. What is the term for a CRM system that utilizes data warehouses fed by operational CRM systems and customer touch points?
- 13. Specific characteristics of each quantity are called?