Inside Operations Newsletter - August Crossword

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Across
  1. 3. Will make signing in extra secure for our users
  2. 5. The new ticket routing process will create _____ into ones ticket
  3. 7. The type of puzzle that was included in the newsletter
  4. 8. Team that helps PMO and BizApps IT groups prioritize projects and enhancements
  5. 11. The efforts of the Getting Syndication Right project could possibly _____ our network
  6. 12. Whats next for the syndication project
  7. 17. What you might get for completing and submitting this puzzle
  8. 21. Tickets will soon be routed through _____ rather than helpdesk
  9. 22. The article that the quote on the cover page refers to
  10. 23. New service that allows customers to try out the product before buying
  11. 25. Mark Maennle and Altaf Remtula were both recognized as friends of _____
Down
  1. 1. Another name for Quote Optimization
  2. 2. The commissions updates allows groups to check their sales and ____ levels
  3. 4. Device you will soon have to carry with you to sign in to any web applications
  4. 6. Completion of a _____ may cause a fundamental shift in company operations and user experience of multiple systems
  5. 9. Always on, can do attitude
  6. 10. Gainsight will allow us to better respond to customer _____
  7. 13. The Getting Syndication Right project is collecting _____ data
  8. 14. Where you can access information about on going projects
  9. 15. The department this newsletter is sent out from
  10. 16. The service we offer that shows customers actual photos of other users with the product of interest
  11. 18. Helped with the SOW rollout
  12. 19. Before the syndication audit ____ clients had trusted authorizations to syndicate
  13. 20. The twofactor authentication app will create a _____ password when signing in
  14. 24. Creates client service orders