InstallerX

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Across
  1. 7. Jobs losing $250 or less require a note from
  2. 9. includes orders that require additional action, such as scheduling follow-up or communication with the store or customer.
  3. 11. Formal doc used in construction to modify contract.
  4. 14. contains jobs that have been scheduled with the customer but have not yet been assigned to a service provider (installer).
  5. 21. contains newly created orders that have not yet been scheduled.
  6. 22. Problems discovered during the remodel (e.g., mold, structural damage, outdated wiring, or plumbing issues) that were not visible during the initial measure or before work began.
  7. 26. Jobs losing $150 or less require a note from
  8. 29. Used to ensure clear and accurate communication between Crew2 & HD. Contain customer, store #, measure date, photos, etc. Uploaded to customer order in InstallerX
  9. 30. Provides a quick view of whether the necessary materials have been received into inventory for the job.
  10. 31. Installer decides points based on working conditions
  11. 33. Installation Customer Approval
  12. 36. Extended amount of money Crew2 will make on line item. Crew2's price to complete work, not to be confused with service provider cost. Qty x Unit Cost =
  13. 37. Unit of measurement.
  14. 40. If margin here is negative, verify number of rooms on measure. If unmatching, adjust with supervisor.
  15. 42. includes jobs that require final review by a Crew2 team member to ensure compliance. This includes verifying that all required documents - such as the ICA/Waiver and Environmental Work Rules documents, if applicable - have been uploaded.
  16. 43. Money the customer paid to THD. Retail pricing decided by the Home Depot for work. Qty x Retail =
  17. 44. Whether customer has been contacted to confirm details: Arrival time window, contact information, specific installation service performed. Typically made day before installation.
  18. 46. The homeowner decides to add, remove, or alter aspects of the project (e.g., upgrading materials, adding new features, or expanding the project scope).
  19. 47. Includes Job Site Delivery, Removal/Haul away, Hinge Mortise, Boring/Install Lockset, Install Casing, and Minor Cuts/Adjustments
  20. 48. Ensure line item is greater than or equal to Crew2's price.
  21. 49. Details of the project were misunderstood or not adequately documented.
Down
  1. 1. have shape, door type, size, availability.
  2. 2. Resource (Installation Crew) costs don't auto-populate per case-by-case negotiation. Review installer costs are loaded correctly. If not, take note and rectify with supervisor.
  3. 3. Est 2021; More inclusive basic labor charge; Charge x-amount= including installation, list items= (door delivery up to 3 flights stairs, haul away of debris, subsill replacement (2x4 and pan,) hardware and insulation; Incentive via compacted line items
  4. 4. A selected material becomes unavailable or delayed, requiring the use of alternative products.
  5. 5. States 0 if a Crew/Resource is in InstallerX without pricing loaded for regions. Contact supervisor about it.
  6. 6. Includes installation crew that completed the job. Requires verification to ensure correct people are hired.
  7. 8. Labeled as a "PART" type. Correlates with warehouse inventory, and should always have a value. (Contact supervisor if states 0)
  8. 10. Green icon in HDSC needs attention.
  9. 12. General indicator of missing value. (Note: Warranty/repair is free; requiring communication prior to PO schedule.
  10. 13. Cost of work.
  11. 15. Jobs losing more than $1,500 require a note from
  12. 16. Service provider will complete walkthrough with customer; obtaining signature on Installation Customer Approval form (ICA,) call customer to ensure they are very satisfied, and close installation and permit PO's in IX and HDSC.
  13. 17. Errors in the original plans, drawings, or specifications that need correction.
  14. 18. consists of orders that require post-installation communication - such as a phone call, text, or email - to the customer.
  15. 19. Sudden issue requiring extra labor, rectification, resolution, and payment.
  16. 20. Jobs losing $1,000 or less require a note from
  17. 23. Jobs losing $50 or less require a note from
  18. 24. Region of customer's address.
  19. 25. Adjustments needed if the original estimate was too low or additional costs arise from the changes.
  20. 27. New ideas or design improvements emerge that require revisions to the original plans.
  21. 28. Square yards installed. Generates from room measurements found on Home Depot Measurement Services Measure Diagram.
  22. 32. includes jobs that have a scheduled installation date of today or in the future.
  23. 33. Offers over 130 SKUs of iron doors in stock. These doors are made from 12 gauge steel with 5/8" scrollwork, ensuring durability and security. Customers can choose from 10 door finishes and 9 tempered glass options. For customers looking for a fully customizable option, The Home Depot offers custom iron doors with a lead time of 12-14 weeks. Customers may also choose glass SF&I insert options.
  24. 34. Displays Work Order number & customer's order details.
  25. 35. Unit retail cost of work to be completed.
  26. 38. Specific type of installation being performed.
  27. 39. Must fall within range of program. If low/negative, rectify with supervisor.
  28. 41. Updates are needed to meet local building codes or safety regulations.
  29. 45. Unforeseen delays (e.g., weather, supply chain issues) may require rescheduling or extending deadlines, potentially impacting labor costs or availability.