Insurance Crossword

3. / Changes to the policy that can add or reduce coverage.
6. reassignment / The adjuster is no longer with the company.
10. / Who does 3rd party refer to in insurance?
11. escalation / At any point, the caller is irate and does not want to be transferred to either the exposure adjuster or Supervisor.
12. calls / Basic claim status request.
13. call attempt / Send an email to the Exposure Adjuster, Supervisor, next level leadership & the escalations inbox
15. / A list of what is not covered in the policy.
16. agreement / Summarizes what is covered, any services provide, and lists maximum limit of policy coverage in dollars.

1. / An official form requesting specific, detailed information that is used to determine the potential insured’s rate of risk and policy premiums.
2. page / This part of the policy makes a contract specific to the policy holder. It provides the names of the insured parties, value of the insured items, and lists deductibles.
4. / Terms used to write the policy.
5. call attempt / The caller is calling back for the second time and there is no indication of contact attempt by the adjuster within 1 business day in the file notes.
7. / A licensed person that can sell insurance policies.
8. call attempt / The caller is requesting to speak to their adjuster and the file notes indicate the Exposure Adjuster has not spoken to the caller.
9. / Who does 1st party refer to in insurance?
14. / A contract between Insured and Insurer.