Insurance Crossword

3. / Changes to the policy that can add or reduce coverage.
6. reassignment / The adjuster is no longer with the company.
10. / Who does 3rd party refer to in insurance?
11. escalation At any point, the caller is irate and does not want to be transferred to either the exposure adjuster or Supervisor.
12. calls / Basic claim status request.
13. call attempt Send an email to the Exposure Adjuster, Supervisor, next level leadership & the escalations inbox
15. / A list of what is not covered in the policy.
16. agreement / Summarizes what is covered, any services provide, and lists maximum limit of policy coverage in dollars.

1. / An official form requesting specific, detailed information that is used to determine the potential insured’s rate of risk and policy premiums.
2. page / This part of the policy makes a contract specific to the policy holder. It provides the names of the insured parties, value of the insured items, and lists deductibles.
4. / Terms used to write the policy.
5. call attempt / The caller is calling back for the second time and there is no indication of contact attempt by the adjuster within 1 business day in the file notes.
7. / A licensed person that can sell insurance policies.
8. call attempt / The caller is requesting to speak to their adjuster and the file notes indicate the Exposure Adjuster has not spoken to the caller.
9. / Who does 1st party refer to in insurance?
14. / A contract between Insured and Insurer.