Insurance Crossword

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Across
  1. 5. This part of the policy makes a contract specific to the policy holder. It provides the names of the insured parties, value of the insured items, and lists deductibles.
  2. 10. At any point, the caller is irate and does not want to be transferred to either the exposure adjuster or Supervisor.
  3. 11. Terms used to write the policy.
  4. 12. The caller is requesting to speak to their adjuster and the file notes indicate the Exposure Adjuster has not spoken to the caller.
  5. 14. Changes to the policy that can add or reduce coverage.
  6. 16. Summarizes what is covered, any services provide, and lists maximum limit of policy coverage in dollars.
Down
  1. 1. The adjuster is no longer with the company.
  2. 2. Send an email to the Exposure Adjuster, Supervisor, next level leadership & the escalations inbox
  3. 3. Basic claim status request.
  4. 4. The caller is calling back for the second time and there is no indication of contact attempt by the adjuster within 1 business day in the file notes.
  5. 6. An official form requesting specific, detailed information that is used to determine the potential insured’s rate of risk and policy premiums.
  6. 7. A list of what is not covered in the policy.
  7. 8. A contract between Insured and Insurer.
  8. 9. A licensed person that can sell insurance policies.
  9. 13. Who does 3rd party refer to in insurance?
  10. 15. Who does 1st party refer to in insurance?