Across
- 2. a law that protects the pt personal information
- 3. a document needed to see a specialist
- 5. Michael's middle name
- 9. a urgent message sent to the nurse in regards to pt having symptoms
- 11. when two calls are merged together
- 12. for payments and claims
- 13. a systems that sends out the pt pre-registration forms through email
- 14. the place you go to see the dr.
Down
- 1. a time specifically set to talk to the dr.
- 4. the hardest time to get ahold of the dr. office
- 6. the bet department in the psc
- 7. a lab that draws blood
- 8. a program were the nurse visit the pt home
- 10. pt always need refills for