Across
- 3. the wi-fi
- 5. the pool
- 7. the passport
- 11. the elevator
- 12. the concierge
- 14. customs
- 15. the check-in
- 16. my name is
- 17. domestic flight
- 19. the departure
- 20. the tour
Down
- 1. the landing
- 2. the suitcase
- 4. the reservation
- 6. international flight
- 8. the reception
- 9. the luggage
- 10. welcome
- 13. the flight
- 18. the beach