International/ASU/IAA January Puzzle

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Across
  1. 4. This customer's shipments should always be manifested before consigning
  2. 8. What request must a customer accept from UPS in the CARM Client portal in order for UPS to act as their broker and prevent rejects of their shipments?
  3. 9. This is the option you choose to login to the CARM portal if you are not using your financial institutions credentials
  4. 13. Received recognition in December that said Happy Ports = Happy International Leadership and Management!
  5. 14. What type of option are you choosing to log onto the CARM client portal if you are using your financial institutions online credentials?
  6. 16. How many affinity questions does a customer have to answer to register their business?
Down
  1. 1. CONTROL-ALT-E will do what to your phone call?
  2. 2. Does the customer have to pay UPS the bill if UPS paid on the CARM portal and the customer paid on the portal as well?
  3. 3. IF you hit the POA button in BLUE 2 you can send an email or text for broker information in what system?
  4. 5. Which call should you verify a phone number?
  5. 6. Broker code 237 has been ______ and should never be used.
  6. 7. What type of customer needs to register on the CARM client portal?
  7. 10. What number does the customer need as an identifier for the CARM client portal?
  8. 11. Received recognition in December for being a go to person for CARM
  9. 12. Can UPS pay a customer's duties and taxes on their behalf on the CARM client portal?
  10. 15. Should you phone or email the shipper if you are looking for contact information for the importer?