Across
- 4. clarity
- 6. email or text
- 8. describes communication timing
- 11. an essential requirement for communication competence
- 13. a message that is literal
- 15. communication that is interpreted differently than intended
- 17. a message means something different at a different time
- 19. a common setting for interpersonal communication
- 20. can’t be taken back
- 21. the medium through which messages are exchanged between people
Down
- 1. produces outcomes or accomplishes a goal
- 2. sounds, movements or images that represent ideas
- 3. communication that creates a personal bond
- 5. the use of symbols to represent ideas so that meanings can be shared
- 7. communication that allows learning, influence or play
- 9. physical setting, time of day, history, and cultural environment
- 10. messages decoded by symbols used, relationship history, and situation or setting
- 12. communication in which your unique qualities as a person do not matter
- 14. matches the situation
- 16. a behaviour that demonstrates communication competence
- 18. communication that uses values as a moral guide