Across
- 1. Warmth and generosity toward others
- 4. Essential for building strong relationships
- 7. Working together toward a shared goal
- 9. Ability to adapt communication style
- 10. Paying close attention to others words
Down
- 2. Offering encouragement and positive reinforcement
- 3. Valuing others perspectives and dignity
- 5. Ability to understand and share feelings
- 6. Joint effort toward shared objectives
- 8. Quality of remaining calm under stress