Across
- 2. - Type of skill used to communicate and build relationships with others.
- 6. - Type of skill that can be applied across different jobs, and contexts.
- 8. - A communication technique focusing on fully understanding the speaker.
- 9. - Skills for influencing, motivating, and guiding teams.
- 10. - Delivering on promises.
- 12. - is the ability to guide, teach and mentor others to achieve their goals.
- 13. - The ability to admit mistakes and learn from feedback.
- 15. - The ability to take proactive steps to solve problems and improve processes.
Down
- 1. - Verbal, non-verbal, and written techniques to express ideas clearly.
- 3. - Building professional relationships.
- 4. – The ability to remain calm and composed in challenging situations.
- 5. - The ability to cope with stress and bounce back from setbacks.
- 7. - The ability to understand and relate to others' emotions and experiences.
- 11. - Adjusting to new situations.
- 14. – Quantifiable skills that workers need to perform a specific job successfully.