Across
- 2. a tax that is paid to bring a product in the USA
- 7. the term describing a business person
- 9. the money that you page to a franchisor from ever sale
- 10. the life blood a business
- 13. the creator of the four factor theory of motivation
- 14. the fifth part of the marketing mix
Down
- 1. the two factor theory of motivation
- 3. one oiart of the formula for customer satisfaction
- 4. the measure of the nation's economic activity
- 5. part of the definition of a market
- 6. the first objective of a business
- 8. one of the elements in the external factors affecting business
- 11. the life's blood of a business
- 12. one of the utilities in marketing