Across
- 3. How we get paid
- 4. Where with notate the AU and the customer experience
- 6. Tool used to clear identity
- 11. The backend to Carvana.com
- 12. System use to gather 10DPO information
- 14. The main place we communicate
- 17. Where we get a title check
- 21. Form of funds verification
- 24. System we pull cases from
- 25. What we assign on first touch of an account
Down
- 1. An online platform used to obtain payoff quotes
- 2. Name has to match drivers license and admin exactly
- 5. Number of title holding states
- 7. Always required from the customer at delivery
- 8. Setting up our customers for financial success
- 9. CEO
- 10. Security alert on a credit report
- 13. We sold a car!!!!
- 15. Where to see your schedule for the day
- 16. Key Identification Questions
- 18. What to pull on every single trade case
- 19. What customers provide as proof of income
- 20. Same amount every paycheck
- 22. The resource above all resources
- 23. When a customer missed their deadline or we need to update something on the account