Intro to Inbound Crossword

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Across
  1. 3. The main place we communicate
  2. 5. The resource above all resources
  3. 8. Name has to match drivers license and admin exactly
  4. 10. System we pull cases from
  5. 12. Where with notate the AU and the customer experience
  6. 13. Security alert on a credit report
  7. 14. Form of funds verification
  8. 16. An online platform used to obtain payoff quotes
  9. 19. Tool used to clear identity
  10. 20. How we get paid
  11. 21. Number of title holding states
  12. 24. Always required from the customer at delivery
  13. 25. CEO
Down
  1. 1. System use to gather 10DPO information
  2. 2. What customers provide as proof of income
  3. 4. Key Identification Questions
  4. 6. Where we get a title check
  5. 7. We sold a car!!!!
  6. 9. What we assign on first touch of an account
  7. 11. The backend to Carvana.com
  8. 15. When a customer missed their deadline or we need to update something on the account
  9. 17. What to pull on every single trade case
  10. 18. Where to see your schedule for the day
  11. 22. Setting up our customers for financial success
  12. 23. Same amount every paycheck