Introduction to E-Commerce

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Across
  1. 4. Exchange of goods, services, or products between businesses, individuals, or entities.
  2. 5. Exchanging products, services or information via electronic network.
  3. 6. Support A crucial role in ensuring a positive customer experience and fostering long-term relationships with customers.
  4. 8. Purchase Experience The interactions and activities that occur after a customer has made a purchase from a business.
  5. 9. to Consumer Can sell directly to end users. Or they can sell to businesses that then resell the products to other companies or consumers.
  6. 10. Catalogue Listing of all the products or services offered by a business or organization.
Down
  1. 1. to Business Business selling products directly to consumers.
  2. 2. Tracking A service provided by businesses to allow customers to monitor the status and progress of their orders from placement to delivery.
  3. 3. Money Money that exists only in electronic form and is stored and transacted electronically.
  4. 7. Coin 3rd Stage in Evolution of E-Commerce.