Across
- 3. targeting the product or service at a large group of people, usually across many market segments.
- 4. A category of segmentation based on a person's use of their spare time and who they spend time with outside of work.
- 6. grouping customers based on whether they are male or female.
- 8. A method of segmentation of the customers based on their utilisation of the product.
- 9. a customer characteristic that can be used to group similar customers based on how many years old they are.
Down
- 1. A form of market segmentation based on customers' incomes.
- 2. an identifiable subgroup of a whole market in which consumers have similar characteristics.
- 4. A customer characteristic that relates to where they will be buying or using the product.
- 5. the group of customers that the product is aimed at.
- 7. designing and targeting a product to a very specific group of customers.
