IRL Team 2024 Accomplishments

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Across
  1. 3. The original name for our local events pilot.
  2. 5. The thousands upon thousands of these from the Field that have been answered every day through our form!
  3. 8. The American spelling of this tool, which has enhanced our visibility into event types, performance, and more!
  4. 9. A VERY important part of the IRL Team Meeting in Malmö.
  5. 12. _ Corrections- Vicky began supporting these in North America, reducing the number of corrections managers need to handle on Monday mornings!
  6. 13. Not large. First word of the pilot we ran to potentially create a new WW offering and line of business.
  7. 16. The big campaign we ran in February to drive awareness and excitement for Virtual Workshops.
  8. 18. One of Christina’s favorite treats but, more importantly, a sweet bonding experience around the fire at the SoCal meeting!
  9. 20. The rent system we were going to roll out (and pay a lot for) until the DOTS team said, “Hold my beer.”
  10. 21. These members can now attend workshops—something Shannon has been advocating for since day one!
  11. 22. The tool Shannon learned and now uses like a pro coder.
  12. 23. This country’s Coaches began hosting workshops for another country. Hint: We’re in the process of merging the two, thanks to a great idea from Sophie!
  13. 24. The processing of these is the bane of our existence, especially for Paula and Karen.
  14. 27. A tricky one because it’s the Neoverse, after all. Launched in all markets in July, it’s a one-stop shop for Field Leadership to find any data point they need.
  15. 28. This was the subject we reviewed at our first SME Show and Tell!
Down
  1. 1. The charm shape for our "Get Ready to Love Your Summer" attendance challenge.
  2. 2. One of our newest ZPFs, which this team spent the least amount of time discussing (hello, red meat!)
  3. 4. This person joined the CX Ops team in August, and we’re so thrilled to have her!
  4. 6. The tool our resident designers, Tracy and Laura, use regularly. (Remember when Laura blew our minds by adding music to studio loops?!)
  5. 7. A city where Taylor Swift spends a lot of time and Tracy’s favorite franchise.
  6. 10. Something we added to CXP back in May—our first of two huge CXP enhancements for the Field! Hint: The second one just launched last week.
  7. 11. The “official” name of the machine used for body scans in five studios!
  8. 14. The other tool we rolled out and DOTS (Jette) said, “Hold my beer.”
  9. 15. The name of the devices Paula has been transitioning in North America.
  10. 17. The location where the DOTS team gathered to discuss new features, including a year-long view of NA performance, AOP goals at the studio level, Global Performa connectivity, custom studio-level performance insights, and more.
  11. 19. While the timing wasn’t ideal, this initiative in the Field helped us welcome new Field-based roles like Coach Mentor, Regional Operational Support, Field Impact Forum, and Coach Mentors.
  12. 21. In March, this was the first of our systems to include all markets.
  13. 22. What we did in ANZ in one word. (Yay!)
  14. 25. The location where the first pilot launched in February for Coach Group Messages.
  15. 26. Code^ The name of the helper column in Smartsheet that Vicky and Michael created to mass-translate things.