ISM2 quality

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Across
  1. 4. how easy to correct defects?
  2. 5. Does system protect against unauthorized
  3. 8. How easy it is for users to learn and operate?
  4. 9. how well does it use disk space, memory, bandwidth?
  5. 10. how easy it is to make it work in another platform?
  6. 11. how easy to use components in other IS?
  7. 13. ability to add users without impacting performance
Down
  1. 1. how long does it run before experiencing a failure?
  2. 2. how easy it is to modify UI?
  3. 3. How easily does the system connect with other systems?
  4. 6. Is the information system available when I need it?
  5. 7. How fast is the system?
  6. 11. ability to withstand unexpected operating conditions
  7. 12. and data loss?