ISM2 quality

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Across
  1. 3. ability to withstand unexpected operating conditions
  2. 9. Does system protect against unauthorized access and data loss?
  3. 10. Is the information system available when I need it?
  4. 11. how well does it use disk space, memory, bandwidth?
  5. 12. How easily does the system connect with other systems?
Down
  1. 1. how easy to correct defects?
  2. 2. how easy it is to modify UI?
  3. 3. how long does it run before experiencing a failure?
  4. 4. ability to add users without impacting performance
  5. 5. How easy it is for users to learn and operate?
  6. 6. How fast is the system?
  7. 7. how easy it is to make it work in another platform?
  8. 8. how easy to use components in other IS?