Information Technology Puzzle

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Across
  1. 2. Cloud computing platform developed by Google
  2. 3. IT service management framework that emphasizes customer satisfaction
  3. 5. Type of database that stores data in a graph structure
  4. 6. Type of malware that demands payment in exchange for restoring access to encrypted data
  5. 13. Type of malware that steals sensitive information, such as login credentials
  6. 15. Cybersecurity framework that provides guidelines for securing IoT devices
  7. 16. Cybersecurity technique that uses machine learning to detect and prevent threats
  8. 19. A cloud service in Azure is a platform that enables you to build, deploy, and manage applications
  9. 20. Type of artificial intelligence that enables machines to learn from experience
Down
  1. 1. Data analytics technique that uses statistical models to predict future events
  2. 4. Cloud computing platform developed by Amazon
  3. 7. Technology that enables the creation of immersive, interactive experiences
  4. 8. Technology that enables the creation of decentralized applications
  5. 9. Next-generation wireless network technology that offers faster speeds and lower latency
  6. 10. Cloud computing service model that provides on-demand access to computing resources
  7. 11. Programming language used for developing iOS and macOS apps
  8. 12. Data analytics technique that uses machine learning to identify patterns and trends
  9. 14. Type of artificial intelligence that simulates human conversation
  10. 17. IT service management framework that emphasizes continuous improvement
  11. 18. Programming language used for developing Android apps