Across
- 3. a device that directs internet traffic to the correct destination
- 7. a copy of important data kept in case something goes wrong
- 8. a wireless way to connect devices to the internet
- 9. a powerful computer that stores data and resources for others
- 11. a person who helps users fix technical problems
- 13. the programs and apps that run on a computer
- 14. installing the newest version of software to fix issues or improve security
- 16. a common port used to connect devices or transfer files
- 17. a device that connects multiple computers on the same network
- 19. step-by-step reasoning used to solve problems
- 21. the amount of data that can move across a network at one time
- 22. storing files and services on the internet instead of on one device
- 23. a server that routes traffic to protect identity or filter content
Down
- 1. a program used to visit websites, such as Chrome or Edge
- 2. a group of connected computers that share information
- 4. a request for help submitted to IT
- 5. harmful software designed to damage or access systems
- 6. a security system that blocks unwanted network traffic
- 10. a method of scrambling data to keep it secure
- 12. the process of sharing information clearly so teamwork can happen
- 15. a scam where attackers trick people into giving personal information
- 18. the system where users request technical support
- 20. the physical parts of a computer