IT Service Delivery Crossword

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Across
  1. 4. Data privacy laws in the UK/EU.
  2. 10. Verifying a user's identity.
  3. 11. A secret code for login.
  4. 12. Programs and applications used on a computer.
  5. 15. A unique identifier in a database.
Down
  1. 1. A wired internet connection.
  2. 2. The financial limit for a project.
  3. 3. Storing a copy of data to prevent loss.
  4. 5. A device that forwards data between networks.
  5. 6. A network device that connects devices and directs data to its destination.
  6. 7. Malicious software that disrupts IT systems.
  7. 8. The physical parts of a computer system.
  8. 9. A security system that controls incoming and outgoing network traffic.
  9. 13. Wireless internet connection.
  10. 14. Secure private internet connection.