IT Service Desk #2

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Across
  1. 2. common programming language
  2. 4. saas solution to incident management
  3. 5. corporate mobile phone solution
  4. 7. fingerprint scanner used in PSC's
  5. 11. type of database used for many applications
  6. 12. another name for distributed computing
  7. 13. email box for communicating production impacting events
  8. 14. Labcorp's newest facility in Arizona
  9. 15. customer service tool
Down
  1. 1. application for client's to view patient data
  2. 3. the size limit of these is 18 MB
  3. 6. no longer support by Microsoft after 2014
  4. 8. real time tracking tool for specimens
  5. 9. application for provider to approve EDI agreement online
  6. 10. Microsoft's approach to shared libraries
  7. 14. specimen issue tracking