Across
- 1. Card used to identify repeat customers, to allow them to accumulate reward points, and to gather data about their shopping habits for marketing purposes
- 3. Technology used to monitor the work of employees using a computer system
- 5. Policy that sets out what users are and are not allowed to do with IT systems
- 6. Software or hardware which records all key strokes on a computer system
- 8. System of moving working to different offices around the globe as the day progresses, ending work in each location as the end of the day approaches, and moving it to a new office elsewhere where the day is just beginning
- 10. Application software to let users work together on projects even if they are geographically remote
- 11. System of tags which contain data that can be read from a distance using radio waves
- 15. Supermarket technology that lets users scan and pay for their own goods without staff assistance
- 16. Technology to monitor Internet data sent and received, usually by employees
- 18. Shopping trolley with RFID technology to offer enhanced functionality
- 21. Technology to monitor emails sent and received, usually by employees
- 23. Content on a LAN which is only available to members of an organisation
- 24. The process of automatically customising a standard letter with individual names and addresses from a database
- 25. System designed to reduce credit card fraud by requiring the user to authenticate themselves
- 27. Content on a LAN which is available to authorised third parties
Down
- 1. When a de-skilled user retrains, often in a technology related discipline
- 2. Working away from an organisation's main office or base, using portable computers
- 4. Use of data about customers to determine which adverts they are most likely to find useful
- 6. Software or hardware which records all key strokes on a computer system
- 7. Transfer of money from one account to another using computer systems and networks
- 9. Working away from an organisation's main office or base, using portable computers
- 12. Ability to connect to a computer, over a network, as though you were physically present at the keyboard
- 13. Card used to identify repeat customers, to allow them to accumulate reward points, and to gather data about their shopping habits for marketing purposes
- 14. Use of the Internet to perform tasks such as bill payment, money transfers and other banking tasks
- 17. Reduction in the skill needed to do a job, due to technology
- 19. Checkout system in a shop, usually connected to a store database and EFT system
- 20. Process of preventing access to some resources, usually web pages
- 22. Virus that takes advantage of the macro programming languages built into some software
- 26. In application software, a set of actions which are recorded so they can be played back later