ITSD Crossword

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Across
  1. 1. User should be directed here for AD PW unlocks/resets
  2. 6. Often blocks Healthstream
  3. 8. App Service Desk uses to remote into workstations
  4. 9. Should be added to every Epic/MyChart ticket
  5. 10. Team that handles calls for bed bugs
  6. 12. All child tickets in a parent should be set to
  7. 13. Replacing Finesse
Down
  1. 2. The team that handles TeraRecon issues
  2. 3. Unable to self schedule in laborworkx due to expired _
  3. 4. Visual or audio verification is required when making a change to _
  4. 5. The kind of AD account unlocks that should be posted to general chat
  5. 7. EMR team that supports stress tests
  6. 8. Downtime computer
  7. 11. A user's applied _ in Epic can help determine which EMR team to route to
  8. 14. Team that handles xenex machine