Across
- 7. the discipline of planning, organizing, securing, managing, leading, and controlling resources to achieve specific goals
- 10. A strategic corporate performance management tool used at JDI
- 11. A key reason for
- 13. Particularly in the early days of HRSS, Collaboration and <<_________>> will be essential skills to ensure internal communication and cooperation opportunities are realized upon.
- 15. HRSS will have a team of individuals as first point of contact for incoming calls. Our <<_____(2 words)____>> coordinators will be the first point of contact for employees seeking the services of HRSS
- 16. A key competency for positions in HRSS
- 21. Kim, Jeff, Jennifer, and Celeste are all Payroll <<___________>>
- 24. these are used to enable appropriate controls and rigour in a transition. For example, there is a "109 point <<________>>"
- 26. a transformation or process to become different
- 28. A systematic process of checking to see whether our service is meeting the expectations as designed.
- 29. The owner of the enterprise
- 30. Dental, medical, Vision
- 31. Electronic Change Forms; perhaps you’ve heard it referenced by its three letter acronym
- 32. The intentional act of doing things together; working with and through each other.
- 35. J.D. Irving, Ltd
- 36. The recipient of our high quality service
Down
- 1. An essential part of everything we do, from customers to colleagues. It is a two-way process.
- 2. A key document to enable the knowledge transfer necessary to accomplish a payroll transition
- 3. Improved <<______>> will be a key outcome for JDI by virtue of this transformation to a shared service operating model
- 4. Job Shadowing is a key component of transition <<__________>>
- 5. Has been dubbed ‘the one source of truth’ for employee data
- 6. The home of project team members Lisa Doucette Sturgeon and Debbie Gallant
- 7. By approximately the end of June, HRSS will have completed 58 of these.
- 8. The operating model we are implementing in order to gain increased efficiency and effectiveness in payroll and benefits administration
- 9. Used to focus people’s attention on the things that really matter in a business, this is a three word term for an element that is necessary for an organization or project to achieve it’s mission
- 12. John The home of HRSS
- 14. A former hub for human resource service delivery (location).
- 17. HRSS will strive to have the highest possible levels of customer <<__________>>.
- 18. One of the operating units in HRSS
- 19. The three letter acronym that indicates performance level against key established criteria
- 20. The “QF” in QF22
- 22. the obligation of an individual or business unit to be accountable for its activities
- 23. There are no shortage of these critical items
- 25. Colleen Baxter and Wayne MacDonald to this project
- 27. Often called PPE, The date upon which your pay cycle ends. In other words, the date up until which employees get paid.
- 32. Payroll or Benefits
- 33. An expectation of the HRSS sponsors is that this project have controls, structure and <<_________>>
- 34. Staff needing introductory level exposure to a new payroll system have been provided the opportunity to attend training in basic <<_______>> of that system.
