Jetstar Cabin Crew Knowledge

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Across
  1. 2. Who can authorise a full complimentary service?
  2. 4. Shoes must be cleaned and ______.
  3. 7. Finish this service promise sentence: Make a ________.
  4. 8. How many minutes must you sign on before your first flight of the day duties?
  5. 10. What is the device called that is used during boarding?
  6. 13. What is the only temperature that can be used for heating food?
  7. 14. What must be submitted if you are concerned about safety?
  8. 15. Every _____ minutes the toilet must be checked.
  9. 16. When using the oven, what must you wear?
  10. 17. What colour is the lid for the cory pot containing coffee?
  11. 19. Who can authorise refunds?
  12. 22. STAF, CREW and _______ are all SSRs for types of Jetstar employees.
  13. 23. What is Jetstar's ground breaking new point of sale device?
  14. 24. SSR for a five dollar voucher
  15. 25. How many bracelets can Jetstar Cabin Crew wear?
Down
  1. 1. What function do you perform if you were out of a product on board?
  2. 3. What type of payment do we take on INTL Services?
  3. 5. What does NPS stand for?
  4. 6. Do we place the tea bag in the cup when serving?
  5. 8. How many brand values are there?
  6. 9. What must be visible in the seat pocket?
  7. 11. Where must all perishables be returned to straight after service?
  8. 12. What organisation benefits from Star Kids?
  9. 18. SSR for Upfront Seating
  10. 20. When the cleaners are called to the aircraft, it is called a ____Clean.
  11. 21. How can a customer receive a receipt?