Across
- 3. Code called for an unruly or threatening visitor or patient.
- 6. Code used when there is a fire in the facility.
- 9. The national organization that accredits and certifies health care facilities.
- 11. Tool that displays the risk level of survey findings in a visual matrix.
- 13. Phrase to alert another staff member of a crisis patient on the phone without alarming the patient (“I have a ______”).
- 14. Required number of patient identifiers used before giving meds or performing procedures.
- 15. Acronym used for reporting patient hand-off communication.
- 17. Code for infant or pediatric abduction.
- 18. The process of comparing the patient’s home meds with new orders.
Down
- 1. Abbreviation for the model used in performance improvement — Plan-Do-Study-Act.
- 2. Policy number associated with Restraints and Seclusion at CNDH.
- 3. Color of armband and socks used to identify high fall-risk patients.
- 4. Type of restraint that involves using medication to control behavior, not to treat a condition.
- 5. Method to remember steps in using a fire extinguisher — Pull, Aim, Squeeze, Sweep.
- 7. Type of restraint used to prevent a confused patient from removing medical devices (non-violent).
- 8. Infection control policy states you should wash your hands for a minimum of ___ seconds.
- 10. Organization within CNDH responsible for handling grievances and patient satisfaction surveys.
- 12. The document that provides specific instructions from a manufacturer on how to clean or disinfect equipment.
- 15. Term for a patient event resulting in death or severe harm, unrelated to the natural course of illness.
- 16. Code used for tornado response.
