BUSINESS CROSSWORD

2. An approach to creating continuous improvement based on the idea that small, ongoing positive changes can reap significant improvements
4. Acronym for Hotel, Restaurant, Café
9. Direct cost of producing the goods sold
11. Measures the number of users who converted as a percentage of the total number of users that visited your site
12. Changing some aspect of its core products or services
13. This term refers to the product development methodology where terms work a series of tasks in brief manageable time frame
14. A special symbol, design or name that a company puts on its products and that cannot be used by any other company

1. In maketing an innovation, service, or feature intended to make a company or product attractive to customers.
3. Represents opportunityat 100% market share, as if no competition exists
5. To reduce the number of people who work in a company in order to reduce costs
6. This term refers to the product development methodology where teams work a series of tasks in breif managable time frame
7. Rate at which customers stop doing business with a company over a given period of time
8. Purposeful business arrangement between two or more entities (the members) to create and share in collective value for a common set of customers.
10. It is a number that retailers assign to products to keep track of stock levels internally.