Across
- 2. The way an attitude influences how a person acts
- 4. The tendency to overestimate personal causes and underestimate situational causes of others' behaviour
- 5. The beliefs, thoughts and knowledge that make up an attitude
- 9. Explaining behaviour as being caused by personal characteristics
- 10. Explaining behaviour as being caused by situational factors
- 11. Psychological discomfort caused by holding conflicting beliefs or attitudes
Down
- 1. Communication through facial expressions, gestures, posture and body language rather than words
- 3. An overall evaluation of a person, object, issue or event
- 6. The process of forming impressions and making judgements about others
- 7. The emotional part of an attitude
- 8. Explanations for why people behave the way they do