July 2021 Crossword

4. What is the name of the phone system used to make referral calls?
6. If the customers signature mandate advises they require 2 signatures for any value, and your cheque only has one- this can be described as being not signed in what?
13. What collecting channel is used for the low value Fraud attack with new Santander accounts (account number beginning with 4, 5 & 6)?
14. What word is used to describe a code line that has previously been seen?
15. What does the letter ‘R’ stand for in ADPR?
16. What does the letter ‘S’ stand for in ISF?
17. What colour will the ISF appear as in Kappa if it is mismatched?
18. If a cheque number is 1,000 higher or lower than the current sequence, it can be described as out of what?
19. The amount in words is also known formally as the (blank) amount?
20. How many characters (including symbols) are present in a genuine ISF?

1. What is another term used for ‘STOLEN’?
2. What is another word used for a serial number?
3. How many months does a cheque need to be, to be classed as OUT OF DATE?
5. If a cheque is dated in the future, what return reason in DEW/DW would be selected?
7. What type of Fraud will the pre-printed elements differ?
8. What tool do we use to compare previous cheques?
9. How could you describe a cheque without a date?
10. On what type of Fraud could the payee and or/amount be removed and replaced?
11. What type of customer is most likely to fall victim of a cheque scam?
12. CNTR collection is a cheque collected over the what?