KAM

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Across
  1. 4. The number of Core Skills in the PZ Way of Selling
  2. 7. A type of question
  3. 8. The selling story
  4. 9. Step 1 of the Structured Meeting
  5. 10. We do this after we ask a question
Down
  1. 1. Provides direction for similar customers
  2. 2. The customer says 'no'
  3. 3. This helps determine what to do with my customer during the year
  4. 4. You might have many benefits to link to this
  5. 5. It is not the traditional trade
  6. 6. What any customer needs most
  7. 11. Acronym used for setting objectives
  8. 12. You have to of these on the side of your head