Kellie's Kingdom Fun Friday 7 9 21

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Across
  1. 2. acronym for coronavirus disease
  2. 5. This is the system we use to navigate case details for our callers.
  3. 10. Enables individuals with disabilities to overcome work-related barriers.
  4. 12. If an employee state they want to resign with an active/pending leave or AR the leave will need to be _____ by the CM or AC.
  5. 13. All task ERC DLS agents create should have a due date of the ______ business day.
  6. 14. The task ____ date is the first day counted of the SLA.
  7. 15. payments made on the regular scheduled pay date
  8. 16. _________ day means any day except Saturdays, Sundays, or any day that is a company recognized holiday
  9. 17. to be used for emergencies only
  10. 18. the number of days an employee has to submit all their documentation when initiating a leave
  11. 19. This is the tool that we use to check time cards for hourly FC employees.
  12. 21. What does SHC stand for?
Down
  1. 1. This is a process to allow an associate 7 days unpaid while seeking a medical professional for supporting documentation on an accommodation request.
  2. 3. A benefit to employees who are hurt on the job.
  3. 4. The _______ procedure for calls kb provides instruction on ending an abandoned call
  4. 6. This is a leave type that requires 15 days’ notice.
  5. 7. application used to send documents directly to healthcare providers
  6. 8. the ability to understand how another person sees the world or how they may be feeling about a situation.
  7. 9. not eligible for the paid parental plan
  8. 11. used to provide accurate employee expectations for case managers to take action on a case
  9. 18. Amazon's bereavement policy provides up to ____ days of full paid time off.
  10. 20. Accommodation Consultant will take action on task within ____ business days; unless the Accommodation Consultant communicates a different SLA.