Across
- 5. How many days is a Semester Guarantee Extension?
- 6. Where do you have to contact prior to submitting bug (CS/RM or CSR/GLADY)tasks?
- 7. What countries are ebooks available in?
Down
- 1. How many days are e-Textbooks valid to be canceled for?
- 2. When do we charge for textbook rentals and purchases?
- 3. What KB article do you look in for billing’s hours?
- 4. What does Gladly "link" to when we link an account?
- 5. How many questions can we add per billing cycle?
- 8. When first using the Knowledge Base, what is the first thing you should search for?