Knowledge Manager

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Across
  1. 2. Notes that must be a generic note found in the customer's account that applies for all payments written in present tense that includes one of the three acceptable keywords: down, oldest, or forward
  2. 5. is a very useful tool to alert partners where invoices are short or over paid
  3. 7. Not valid
  4. 9. Not available
  5. 12. what an OP invoice creates
  6. 13. Customer referenced an invoice that has been paid in full prior
  7. 14. No invoice referenced
  8. 16. Customer is paying less to invoice than what is open for invoice
  9. 18. capturing and classifying data regions then applying them
  10. 19. $500 or Less: utilize the CA or COA record to send the payment directly to UA and include a detailed note. More than $500: Move to assist so the assist partner can reach out to the field partner to obtain direction.
  11. 21. Each payment that is worked in Billtrust is assigned a unique identifier
  12. 23. allows users to search previously posted checks.
  13. 25. Main 1918 email box
  14. 26. Money owed to a company by its debtors.
Down
  1. 1. Cash Account
  2. 3. Refers to the oldest month(s) or invoice(s) that total a unique dollar amount
  3. 4. This feature is used for customers that have sent in separate remittances or a portion of remittance wasn't scanned in to Billtrust, but was found elsewhere
  4. 6. when a payment received is not made out to Cintas or one of its subsidiaries, has a legal line discrepancy, or we received more than one check within one envelope in Billtrust.
  5. 8. When a payment totals the month(s) or invoice(s) within one dollar above or below
  6. 10. is used for questions, concerns, or if we've reached out about a payment
  7. 11. are remittance information provided from the field locations that service customers.
  8. 13. Cash on Account
  9. 15. Systems Applications and Products for Data Processing
  10. 17. create templates, verify the data extracted from payments, and balance line items within payments
  11. 20. Customer is paying more to invoice than what is open for invoice. This includes listing an invoice twice.
  12. 21. Electronic Funds Transfer
  13. 22. This is a Billtrust term that refers to the process of when a line-item is searched and an invoice or CA/COA record is selected
  14. 24. refreshes page or takes users to homepage to exit posting.