Knowledge on Knowledge...and other things

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Across
  1. 4. Your resource to locate information on any customer/account related inquiry lives here.
  2. 7. PTO submissions and any update to personal info like address can be done with this app.
  3. 8. The tool that will soon replace Promo
  4. 10. This app houses your ELM.
  5. 12. replaced Jabber
  6. 13. Location where you can offer positive business ideas or suggestions. You may also view previously submitted ideas or critiques by other's.
Down
  1. 1. Customer's online resource to view and manage their own Dish Account.
  2. 2. Took the place of Community's 30 Day News
  3. 3. A Collection of useful links like Channel Directory, bundle calculator, Game finder, remote codes and more.
  4. 5. Dish's mobile application that allows the customer to conveniently access and manage their own Dish account.
  5. 6. Your resource to help guide you on any call/chat in the most efficient and business approved manner.
  6. 9. One stop shop to locate all of your apps in one location. You must first access this, to then access other Dish apps.
  7. 11. Your 1:1's, metrics, TIY submissions are visible here.