Across
- 1. In Conflict Resolution Model, The extent to which you try to satisfy the other person’s needs and interests.
- 3. In EI, This encompasses the ability to navigate social situations, build rapport, & establish & maintain positive relationships with others, allowing leaders to build strong teams.
- 6. In EI, The ability to understand & share the feelings of others, fostering stronger connections & facilitating effective communication, is a cornerstone of empathetic leadership.
- 7. Which approach from the Conflict Resolution Model will you choose when The relationship is more important than the issue or when you want to show goodwill.
- 11. Which approach from the Conflict Resolution Model will you choose when you need to make a swift decision, address a pressing issue, or safeguard yourself from being taken advantage of?
- 12. Which approach from the Conflict Resolution Model will you choose when You need a quick, mutually acceptable solution, and both sides have equal power.
- 13. In Conflict Resolution Model, The extent to which you try to satisfy your own needs and interests.
- 14. Information you know but others don't, such as personal fears or thoughts.
- 15. Which approach from the Conflict Resolution Model will you choose when The issue is highly important to both parties and long-term relationships need to be maintained.
- 16. Information both you & others know, promoting communication & trust.
Down
- 2. In EI, This is the ability to control & manage one’s emotions, thoughts, & behaviours effectively, even in challenging situations
- 4. In EI, Refers to the ability to recognize & understand one’s own emotions, strengths, weaknesses, & motivations, as well as their impact on others.
- 5. Which approach from the Conflict Resolution Model will you choose when The issue is trivial or emotions are running too high for effective resolution.
- 8. Information neither you nor others know, including hidden potential and undiscovered talents.
- 9. In EI, This driving force to achieve goals & persist through setbacks, fueled by a strong sense of purpose and commitment, is essential for effective leadership.
- 10. Aspects others see in you that you don't, often related to unrecognized strengths or weaknesses.
