Across
- 7. money owing to external sources; e.g. a bank
- 12. the market segment at which most of the marketing resources are directed
- 14. the development of long-term relationships with individual customers
- 15. where the borrower offers an asset as security for the loan
- 16. any free news story about a business
- 17. funds contributed by the business owner
- 18. when a business uses the same marketing strategies in all markets
- 19. refers to rivalry among businesses that try to supply the needs and wants of a market
- 20. items of value
- 23. the clear, shared sense of direction that allows people to achieve a commmon goal
- 24. the ability of a business to pay its short-term debts on time
- 25. when businesses consider the interests of stakeholders, society and the environment when making economic and business decisions
Down
- 1. a smaller and less important market segment
- 2. the debts owed by a business to others
- 3. the inclusion of advertising in entertainment
- 4. the use of activities or materials as direct inducements to customers
- 5. a person who influences others
- 6. a business owned and operated by two and twenty people
- 8. the group of customers to whom the business intends to sell its products
- 9. a legal document issued by companies that are offering securities for sale
- 10. the group of customers to whom a business intends to sell its products
- 11. where the borrower does not need to have an asset to offer as security, but the interest rate is usually higher
- 13. methods used by a business to inform, persuade and remind customers about its product
- 20. a paid, non-personal message communicated through a mass medium
- 21. the monetary value of a businesses's reputation
- 22. a business that is owned and operated by one person