L2

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Across
  1. 1. back of the neck
  2. 4. a health care professional trained to diagnose and treat neuromuscular disorders, through manual adjustment or manual manipulation of the spine
  3. 5. a demand for payment in accordance to an insurance policy
  4. 7. the act or process of storing sounds or images on tapes or a disk
  5. 10. an arrangement to meet a person or be at a place at a certain time
  6. 11. one who has or is covered an insurance policy
Down
  1. 2. the ending date of an agreement or contract period
  2. 3. to charge an additional sum, to the usual payment, tax, etc.
  3. 6. insurance company employee in charge of processing claims to their resolution
  4. 8. a statement of the approximate cost of work to be done.
  5. 9. not yet decided or settled; awaiting conclusion or confirmation