Across
- 3. This process happens at the front desk
- 4. All three of these must match before your draw or label a patient sample
- 8. Not a venipuncture, but a ________ puncture
- 11. Occurs once a year and is a time for celebrating our profession!
- 17. Acronym which represents communication guidelines for excellent customer service
- 19. Classification of error which occurs prior to specimen testing
- 21. First step in AIDET
- 23. Third step in AIDET
- 25. Fifth step in AIDET
- 26. Excellent customer service will increase this
- 29. Most commonly used PPE now
- 30. Second step in AIDET
- 31. Standard Operating Procedure (abbrev.)
Down
- 1. Most commonly used PPE prior to the pandemic
- 2. Sometimes used on difficult veins
- 5. Fourth Step in AIDET
- 6. Name of our Laboratory Information System
- 7. Best SMF Lab PSC area!
- 9. Often confused with "Dracula"
- 10. Too much vaccum on a small vein can cause this
- 12. Done annually to ensure proficiency
- 13. Accrediting agency for all clinical laboratories (abbrev.)
- 14. Tube color which contains the additive EDTA
- 15. This happens when the wrong tube is drawn
- 16. Safety tool for the month of August
- 18. Used on the arm to impede blood flow
- 20. Critical piece of equipment found in every lab
- 22. This can happen due to probing during a blood draw
- 24. The process by which blood clots
- 27. First thing you should always do when greeting patients
- 28. This can form when the tube or syringe is taking too long fill