Across
- 4. Examples include self-esteem, empathy, and involvement.
- 5. Someone with this skill can understand situations, make good decisions, and achieve successful outcomes at work.
- 10. "________ is the wick in the candle of learning."
- 13. When there are disagreements, arguments, fights, etc. on the job.
- 14. You will learn to do this with impact in this program.
- 15. This can happen when personal, organizational, and group goals/needs intersect.
- 17. When you help others solve their own problems in a conflict.
- 18. A person you serve who works for MERS Goodwill.
- 20. Synonyms for this word include examination, investigation, evaluation, and interpretation.
- 22. An acronym that stands for Learn. Understand. Navigate. Achieve.
- 27. The type of training this is.
- 28. Synonyms include conclusion, information, knowledge, and review.
- 29. A person in charge of a location, department, team, etc.
Down
- 1. The process of choosing what to do in a given situation.
- 2. The three examples of this are to be authentic, bring out the best in people, and be receptive to feedback.
- 3. When someone responds or reacts to a product, person, performance, etc.
- 6. This is a type of meeting.
- 7. This key principle is the ability to understand and share the feelings of another.
- 8. Examples include open, clarify, and develop.
- 9. When you take an active role in bringing conflicting employees together and help them to solve their problems.
- 11. the system we use for HR and Training-related work.
- 12. To take notice of an act on what someone says.
- 16. To start or set something in motion.
- 19. This was invented at MIT in 1965.
- 21. The tool you'll use to schedule your 1:1 meetings with a member of the Training team.
- 23. "If a window of ___________ appears, don't pull down the shade."
- 24. Synonyms for this word include decision, opinion, and choice.
- 25. "A ______ is one who knows the way, goes the way, and shows the way."
- 26. Another term for a subordinate.