Across
- 4. theory that states that people have preconceptions about how leaders should behave in general and in specific leadership situations
- 8. social process of other people perceptually assimilates them to the relevant ingroup or outgroup protoype
- 9. the most significant managerial challenge
- 11. perspective that says people define and evaluate themselves and others in terms of the group they belong to
Down
- 1. people's ability to associate with one another, networks, norms and trust
- 2. approach what thinks people should support the systems
- 3. approach what thinks people should be the priority in the management of services
- 5. leadership focus on charisma and tranformational leadership
- 6. a group member who embodies the integrative essence of the group
- 7. where is the research done in the article of Anthony Brien and Clive Smallman
- 10. a manager who positevely engage a humanistic and rationalistic management style