Across
- 5. A manager who positively engage a humanistic and rationalistic management style
- 7. People's ability to associate with one another, networks, norms and trust
- 10. Approach what thinks people should be the priority in the management of services
Down
- 1. Social process of other people perceptually assimilates them to the relevant ingroup or outgroup protoype
- 2. Approach what thinks people should support the systems
- 3. A group member who embodies the integrative essence of the group
- 4. the most significant managerial challenge
- 6. where is the research done in the article of Anthony Brien and Clive Smallman
- 8. Leadership focus on charisma and transformational leadership
- 9. Perspective that says people define and evaluate themselves and others in terms of the group they belong to
