Across
- 8. description of a companies ultimate goal
- 11. the act of convincing a person to change an opinion in order to get them to do what you want
- 13. up and down, hierarchical structure (two words no space)
- 16. listing items in order
- 17. Telephone, emails, online messaging
- 19. encouraging workplace behavior (two words no space)
- 23. Place, time, sights and sounds
- 24. things that compete with the message for the audiences attention
Down
- 1. biases against the sender's opinion that prevent a listener from understanding (two words no space)
- 2. the process of working out conflicts
- 3. decision in which all members agree
- 4. top management shares ideas with teams (two words no space)
- 5. being prepared to do many different activities (two words no space)
- 6. how you perceive your worth and value
- 7. Response for clarification
- 9. specialized vocabulary used by teams or a particular group
- 10. work done by a group of people to accomplish a common goal
- 12. the ability to adapt to changing circumstances
- 14. budgeting your time to fit activities (two words no space)
- 15. a statement that is accepted as true by most people
- 18. Interference with understanding
- 20. the understanding of someones situation
- 21. standing for something you believe in
- 22. taking action without being told