LEAN Basic Review

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Across
  1. 1. Process improvement involves making _______ process changes that can have huge impact on flow
  2. 2. A non-value add consequence that occurs when patients are unable to proceed to the next step of care, due to process constraints
  3. 4. One of the components of 5S methodology in LEAN
  4. 6. LEAN term that describes a way to reduce variation of patient care and flow is _______ work
  5. 7. The average time it takes to hardwire a new process is 5-8_____
  6. 10. Data that must be obtained prior to implementing a process change that helps measure change objectively
  7. 12. An acronym for the type of 'goal' that increases likelihood of realistically achieving the PI goals
  8. 13. A LEAN process of observing actual work being conducted in the involved workplace
  9. 15. A LEAN tool used to define the steps in a work process is a __________ Stream Flow Map
  10. 19. A type of 'team communication' in which care providers in the entire team come together to quickly share important information, updates, a plan and status of care
  11. 20. First step in 5S
  12. 21. A key principle of LEAN is elimination of _____
  13. 22. Following implementation of a PI improvement, the first recommended time (number of days) for the Team to get back together to review results and discuss
  14. 23. A written tool that helps organize and guide discussion topics and time, in a formal PI meeting
Down
  1. 1. LEAN term for consistently conductiong a process the same way, using the same amount of time, each time, every time by everyone is _______ work flow
  2. 3. A document that frames the key elements of a process improvement project (i.e. problem, goals, stakeholders)
  3. 5. A LEAN technique in which the movement of a care provider is visually tracked and drawn out on paper within a patient care unit
  4. 8. A goal with a focus on the end-point such as improvement in 'overall' patient experience scores
  5. 9. An important way to objectively measure change in PI process is by reviewing _______
  6. 11. The success of process improvement implementation is reliant on stakeholders' ________
  7. 12. An important step in appropriately selecting a PI project/problem that is achievable is identifying the _______
  8. 14. PI technique in which participants are invited to freely share and voice ideas (without judgment or criticism) related to possible improvement solutions
  9. 16. A desired outcome in applying LEAN to improve flow is ________ throughput time
  10. 17. Process improvement methodology that ensures that processes are continuously evaluated and improved
  11. 18. Missing a required equipment/supply is regarded as a ________ in LEAN