Across
- 3. Total time from request to delivery
- 5. Best known repeatable way to perform a task
- 7. What the customer is willing to pay for
- 9. Tools that show status at a glance
- 13. Step that limits total throughput
- 15. Evenly spreading work across steps
- 16. Non-value-added activity
Down
- 1. Map showing motion and travel paths
- 2. Producing only when signaled by demand
- 4. End-to-end view of steps, queues, and flow
- 6. Time to complete one unit
- 8. Customer demand rate expressed as time per unit
- 10. The real place where work happens
- 11. Smooth continuous movement through a process
- 12. Producing based on forecast not demand
- 13. Business-required but non-value-added work
- 14. Small rapid improvement effort
- 15. Work waiting between process steps