Learner Licenses & Written Testing

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Across
  1. 2. The customer passed the written test but doesn’t want a learner license today. Unless the customer is unprepared, you must administer & record the _ test.
  2. 3. Customers can be given an additional _ minutes to their test time if they’re using a translation tool or if they have learning disabilities.
  3. 4. Add a 203 - __ to the customer record in Motorist Maintenance. (1 of the 2 things you must do when someone fails to return after a written test.)
  4. 7. Customers getting a 1st time Learner License are _ from presenting their SSN if they give you their valid, FL Real ID compliant ID card.
  5. 9. Exams can be manually added w/out Management permission as long as it’s only a slight _ in the name or DOB.
  6. 10. DL Application errors will be _ by the issuing Associate on the back end.
  7. 11. If there are fewer than 4 open testing stations, do not set up customers for written testing with the wrong _ type.
  8. 14. Issue the customer a referral _ for “Appointment Required/Incorrect Appointment Type” indicating “Failed to Return After Exam”. (1 of the 2 steps when someone fails to return from a written test.)
  9. 15. _ will not be allowed to test without either the Parent/Guardian present or the completed HSMV 71142.
  10. 16. Including _, do not allow a customer to begin any written exam after 4:15 pm.
Down
  1. 1. Customers are allowed to use printed or electronic translation _ when taking written exams.
  2. 5. If any rules are broken or an electronic device is out during testing for any reason, the exam will be _ for cheating.
  3. 6. If the customer _ the written exam in Driver’s Education (DELAP), you do not need to verify TLSAE completion, since this is a statutory requirement of Driver’s Ed.
  4. 8. Any sanctions? Okay to _ – sanctions are covered on the back end.
  5. 12. This course can be verified in the DLI Exams tab, on the State’s website, or reciprocated from an OOC DL.
  6. 13. Paperclip all required _ together with the written testing pass on top.