Lesson 20

3. ______ screens are graphical interfaces or introductory screens that appear when a software application or system is launched.
4. _____ system is a help desk software program used to process, manage, and track customer issues from submission to resolution
6. Compliance with ______ regulations is crucial to maintaining a safe and healthy workplace.
12. _____ items are Individual components or entities within the IT infrastructure that need to be managed and tracked.
13. _____ plan reverts the system to its previous state in case the implemented change results in unexpected issues or disruptions
15. ______ is a detailed series of steps or actions to be taken to accomplish a particular task.
16. Network _____ Diagrams is an Visual representations outlining the structure and connections within an organization's network.

1. ______ provide information about the safety and health associated with products in the workplace.
2. _____ safety is crucial in preventing accidents, injuries, and fires associated with the use of electrical circuits and equipment.
5. _____ refers to additional information, advice, or best practices that assist individuals in understanding and implementing policies and procedures.
7. _______ management is a systematic process of tracking and managing an organization's assets throughout their life cycle.
8. _______ is a complete and prolonged loss of electrical power in a specific area, region, or even across an entire electrical grid.
9. power_____ is a short-lived and sudden increase in voltage that occurs in an electrical circuit.
10. ______ is a high-level statement or principle that outlines the organization's stance or intent on a certain matter.
11. _____ a set of written instructions that describes the step-by-step process that must be taken to properly perform a routine.
14. _____ is a document that outlines the acceptable and unacceptable uses of an organization's information technology resources by employees and other users.