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Across
  1. 3. The putting and keeping of things in a special place for use in the future. (7)
  2. 6. A way of marking an internet website so that you can find it easily. (8)
  3. 7. An online personal diary with thoughts and opinions as well as links to other websites. (4)
  4. 8. Instructions that tell a computer what to do. (8)
  5. 9. A permanent high-speed internet connection. (9)
  6. 11. When your computer suddenly stops working. (5)
  7. 12. A word, phrase, or image that you can click on to move to a new document or a new section within the current document. (9)
  8. 13. Facts or figures, or information that's stored in or used by a computer. (4)
  9. 15. A folder on a computer or phone where emails are received. (5)
Down
  1. 1. A product or a way of doing something which has never been made or never existed before. (9)
  2. 2. A program which protects your computer from damage by other users. (8)
  3. 3. A surface, as on a smartphone, television, or computer monitor, on which one can read and view electronically displayed information and images. (6)
  4. 4. To move a file from your computer onto the internet. (6)
  5. 5. To replace something with a newer version. (7)
  6. 8. Junk e-mails sent to many people at once, usually involving advertising or offering services. (4)
  7. 10. To move a file from the internet to your computer. (8)
  8. 11. The act of joining or being joined to something else. (10)
  9. 14. A piece of software that is on your computer without your permission and runs against your wishes. (5)